Privacy policy
Effective Date: August 1, 2025
PacTrade International Inc ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase from our Shopify-powered website (www.pactrade.co).
1. Personal Information We Collect
When you visit the Site or place an order, we may collect the following information:
Order and Account Information:
Name
Billing and shipping addresses
Email address
Phone number
Company name (if applicable)
Payment information (processed securely via Shopify)
Device Information:
Automatically collected data includes:
IP address
Browser type and version
Device type
Time zone
Referring URL
Pages visited and time spent on site
We collect this information using technologies such as cookies, log files, web beacons, and pixels to improve functionality and user experience.
2. How We Use Your Information
We use your personal data to:
Process orders and fulfill transactions
Provide order confirmations and shipping updates
Communicate with you about your orders, inquiries, or account
Send marketing emails (only if you opt in)
Improve our website and services
Prevent fraud and ensure security
Comply with legal obligations
3. Sharing Your Personal Information
We share your information only as needed to operate our business:
Shopify – Our ecommerce platform, which securely processes and stores your data. Learn more about how Shopify uses your data here.
Payment gateways – To process transactions (e.g., Shopify Payments, PayPal)
Shipping carriers – For order delivery
Marketing tools – For newsletters and email campaigns (with your consent)
Legal authorities – If required by law
We do not sell or rent your personal information.
4. Your Rights
Depending on your location, you may have the following rights:
For European Union (GDPR) residents:
Right to access and correct your data
Right to request deletion
Right to object to or restrict processing
Right to withdraw consent
Right to lodge a complaint with your data authority
For California (CCPA) residents:
Right to know what personal data is collected and how it’s used
Right to request access or deletion of your personal data
Right to opt out of the sale of personal data (we do not sell personal data)
To make any request, contact us at info@pactrade.co.
5. Data Retention
We retain your information for as long as necessary to fulfill orders, comply with legal requirements, and support our business operations. You may request data deletion at any time.
6. Cookies & Tracking
We use cookies to:
Recognize returning visitors
Track analytics and improve performance
Enable shopping cart functionality
Provide a personalized experience
You can disable cookies through your browser settings. For a detailed explanation, see Shopify’s cookie policy here.
7. Security
We and our partners (like Shopify) use industry-standard security measures, including SSL encryption and secure server infrastructure, to protect your data. However, no method is 100% secure.
8. Changes to This Privacy Policy
We may update this policy from time to time to reflect operational or legal changes. The latest version will always be posted on this page, with the “Effective Date” updated accordingly.
9. Contact Us
If you have any questions about this policy or your personal information, contact us at:
PacTrade International Inc
9025 Knight Road
Houston, Texas 77045
Phone: (808) 810-2554
Email: info@pactrade.co